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  1. College Kickstart
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  3. Independent Consultants

    How To Renew Your Subscription (Independent Consultants - Before Your Subscription Expires)

    NOTE: Independent Consultant subscriptions expire on 12/31 each calendar year. If your subscription is already expired and you are interested in renewing your subscription for this calendar year, please refer to our other article: https://support.collegekickstart.com/hc/en-us/articles/33364223830669-How-To-Renew-Your-Subscription-Independent-Consultants-After-Your-Subscription-Expires

     

    1. Login to your account to reach the Counselor Dashboard.

     

    2. Copy this link: https://www.collegekickstart.com/pricing/counselors

    Paste it into the URL in the same web browser tab you logged into College Kickstart, and hit "enter" or "return".

     

    3. Select your plan by clicking and dragging the slider to select the number of students you need. Then click on the blue button labeled 'Get Started' to continue. 

    Please note that the prices shown above the slider do not reflect any discounts yet. The renewal discount will be applied during check out.

    Don’t worry, if you need to increase the number of students at a later date, it's easy to upgrade by clicking the Upgrade Button on your dashboard.

     

    4. After choosing a plan, you will see your subscription with the 20% discount automatically applied. You do not have to click "Apply" next to the Discount Code input. Additional discounts cannot be stacked.

    The renewal discount amount is shown next to "Credit Applied". The total amount you will pay is next to "Amount Payable" 

    Review your "Amount Payable" and click the blue button labeled "Check Out" on the bottom right of the page to proceed to payment.

     

    NOTE: If you do not see your name under the subscription term and instead see a red button labeled "EXISTING USERS: Click here to login before proceeding", this means you are not logged in. Make sure to login to your account before renewing your subscription. 

     

     

    5. Fill out your payment information, click the check box next to "I agree to the terms of service", and click the blue button labeled "Complete Payment" to complete your purchase.

     

     

    You should be redirected back to your Counselor Dashboard after completing your purchase.

    If you run into any issues after renewing your subscription, you can try logging out of College Kickstart, closing your browser (Chrome, Firefox, etc), reopen the browser and clear the cache before logging back into your account. Clearing your cache will ensure smooth downloads and clear any formatting issues. You can clear your cache without affecting your history or favorite links. You can read how to clear your web browser cache here. 

     

    If you have any questions or concerns about renewals, please email Support and your relationship manager Laura.

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