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College Kickstart Help and Support

  • Announcements

    What New In College Kickstart - 2024

    • Software Update - November 23, 2024
    • What’s New In College Kickstart - 2024

    Past Announcements

    • New College Kickstart Features 2022
    • What’s new in College Kickstart - January 1, 2022
    • New College Kickstart Features 2021
    • What’s new in College Kickstart - January 1, 2021
    • Test-optional tracking
    • Campus Visits Link
    See all 13 articles
  • Just for You

    High School Counselors

    • Getting Started for High School Counselor Admins
    • Getting Started for High School Counselors
    • Running A Student’s College Plan With Rigor
    • Reports Available for High School Counselors
    • Features Available for High School Counselors
    • Uploading Outcomes From Multiple Sources of Records
    See all 7 articles

    Independent Consultants

    • Opt-In Features For Your Practice
    • How To Renew Your Subscription (Independent Consultants - After Your Subscription Expires)
    • Getting Started for Independent Consultants
    • Reports Available for Independent Consultants
    • Features Available for Independent Consultants
    • How To Upgrade Your Subscription (Independent Consultant)
    See all 10 articles

    Students and Parents

    • Getting Started for Students
    • How To Upgrade Your Subscription (Students and Parents)
    • Reports Available to "Students & Parents"
    • Features Available for "Students & Parents"

    Independent Consultants (Large Practice Solution)

    • Getting Started for Independent Consultants (Large Practice)
    • Getting Started for Counselor Admins (Large Practice)
    • Reports Available for Independent Consultants (Large Practice)
    • Features Available for Independent Consultants (Large Practice)

    Board Reporting Service

    • Reports Included In Our Board Reporting Service
    • Uploading your historical data for the Board Reporting Service
    • How to Renew Your Board Reporting Service Subscription
  • Product Overview

    Student Plans

    • Student Academic Profile
    • The School List
    • Standardized Test Scores In The Academic Profile
    • Tags: Shortcut For Adding Schools
    • Difference Between Selecting A Department VS. The School

    Counselor Dashboard (For Counselors)

    • Editing Student Account Details (For Counselors)
    • View Student Run History
    • List Progress Report
    • Counselor Adjustments
    • Suitcase

    List Check

    • Differences Between Likely, Target, Reach, and Unlikely Schools
    • The List Grade

    Early Admissions

    • How To Maximize Admission Odds
    • What is early admission?
    • What is early decision?
    • What is early action?
    • What is restrictive early action?

    Action Plan

    • The Action Plan
    • Rolling Admissions

    Standardized Testing

    • How We Handle Test-Blind Admissions
    • How We Handle Test Optional Admissions
    • Running College Kickstart Without A Standardized Test Score

    Affordability

    • How The Financial Aid Ratings Work

    Plan Highlights

    • Plan Highlights
    • The Merit-based Aid View
    • The Need-based Aid View
    • The Summary View
    • The Requirements View
    • Printing Plan Highlights Individually (For Counselors)

    Local Context (High Schools)

    • Understanding Local Context
    • How To Import Data For Local Context (For High School Counselors)
    • How to Create A Report With Local Context Data (For High School Counselors)
    • How to Read the Scattergram (For High School Counselors)

    Reports (For High Schools, Large Practice, and Board Reporting Services)

    • Outcomes Reports - States By Region
    • Outcomes Reports - Definitions For Terms Used In Our Reports
    • Recording Admission Outcomes For Students With Suitcase
    • How To Import Data For Reporting (Outcome Reports and CK360)
    • Outcomes Reports - Outcomes Summary Report Overview
    • Outcomes Reports - Outcomes Summary Report - College Outcomes Summary
    See all 19 articles

    Settings (For High Schools & Large Practice Solutions)

    • How to manage counselor accounts
    • How to create student accounts in batch
    • How to update student academic profiles
    • How to update counselor visibility and assign students
    • How to convert student accounts to student-powered in batch
    • How to deactivate student accounts
    See all 9 articles
  • What’s Behind the Numbers

    What’s behind the numbers

    • What colleges and universities are covered?
    • Where is the college data sourced and how often is it updated?
    • How are qualitative factors taken into consideration?
    • For rolling admissions, how is a due date determined?
    • How are schools with guaranteed/assured admissions handled?
    • What factors into an early admission recommendation?
    See all 10 articles
  • Tips For Using College Kickstart

    Tips for using College Kickstart

    • Manage your students and parents’ expectations
    • Craft college plans with the most current and comprehensive data
    • How can College Kickstart be best used?
    • Does College Kickstart help students find schools that match their interests?
    • Put your students in the driver’s seat with your hand on the wheel
    • Equip your students with tools to balance their college lists
    See all 16 articles
  • Troubleshooting

    Accounts and Subscriptions

    • How to Reset Your Password
    • I don't want my subscription to renew at the end of the year, how do I cancel my subscription?
    • How do I resend the welcome email to my students?
    • Where can I find my invoices and payment history?

    Counselor Dashboard

    • Why does my student have no icons in my dashboard?

    Running Kickstart

    • I am trying to Run Kickstart for my student's plan and I get an error saying "Session Expired".
    • What's the maximum number of schools I can have in a list?

    Uploading Data

    • Exporting Reports from CIALFO, MAIA LEARNING, NAVIANCE, or SCOIR for use in College Kickstart
    • How do I export a file as a CSV in UTF-8?

    Settings

    • How can we hide the admit rate?

    Common Questions

    • What should I do if College Kickstart stops working following an update?
    • How do I clear my web browser cache?
    • Which devices and web browsers do you support?

Promoted articles

  • How to Reset Your Password
  • What should I do if College Kickstart stops working following an update?
  • How do I clear my web browser cache?
  • Which devices and web browsers do you support?